Intake Process

Our experienced and responsive our professionals work with clients of all ages and are trained in a variety of approaches, including psychodynamic and cognitive-behavioral therapy. Your therapist will collaborate with you to ensure that your therapy experience helps you meet your individual needs and goals. 

If you would like to begin the journey of self-discovery and growth, please call us at 301-251-8965 to leave a confidential message. One of our trained intake therapists will call you back within 24 hours, inquire about your needs, goals, availability and any insurance coverage, and carefully match you with the our therapist best-suited to work with you. Our therapists are available Monday through Friday, 8 a.m. to 8 p.m., and several offer Saturday hours.   

Fees and Insurance

We participate with many insurance plans, including UnitedHealthcare, CareFirst BlueCross BlueShield and BlueChoice Open Access, Magellan Healthcare, Cigna, Medicare, Medical Assistance, and several Employee Assistance Programs. At each session, your therapist will collect any co-payment or co-insurance your plan requires. We will then bill your insurance company for the remainder of the cost of the therapy session that your insurance plan covers.  If we do not participate in your insurance plan, we can help you receive out-of-network services from one of our therapists.  Current clients with insurance questions may contact our Office Administrator at 301-251-8965 or office@accirockville.org

If you are uninsured or underinsured, Willow Oak Therapy Center offers a generous sliourding scale fee based on your household income and the number of persons in your household. 

We accept cash or checks for all fees and co-payments.
 

Willow Oak Therapy Center’s HIPAA Privacy Policy

Please read our Notice of Privacy Practices as it contains important information about your medical record. A copy of this Notice will also be available for you to read prior to your first therapy session. 

 
 

 

 

Forms

You may print, complete, sign and bring the attached Client Contract with you, or have your therapist provide you with this form to complete and sign in your first session.